Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for HB Sports orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping varies by location.
How do I return a product that doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the items are in their original packaging with tags attached, and visit our Returns Portal to generate a prepaid shipping label.
Are your sports supplements and equipment certified?
Yes, all HB Sports equipment meets professional safety standards, and our supplements are third-party tested and manufactured in FDA-registered facilities to ensure maximum quality and performance.
Can I track my order in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to our tracking page where you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer team discounts for bulk orders?
Absolutely! We provide special pricing for schools, local clubs, and professional teams. Please contact our sales department at [email protected] for a custom quote.