Returns & Exchanges
At HB Sports, we stand behind our gear and offer a 30-day return window for any unused or defective sports equipment to ensure you stay at the top of your game. We aim to make the process as seamless as possible so you can focus on your performance, not your paperwork.
Return Process
- 1.Initiate Your Request
Log into your HB Sports account or use our guest portal to enter your order number and zip code to start the return process.
- 2.Print Your Shipping Label
Once approved, download and print the prepaid shipping label provided and securely package your items in their original boxing.
- 3.Drop Off Your Package
Take your package to any authorized carrier location or scheduled pickup point to send your gear back to our quality control center.
- 4.Receive Your Refund
After our team inspects the equipment to ensure it meets return standards, your refund or exchange will be processed within 5-7 business days.